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Welcome!

Bengalisaathi.com FAQ

1. What is Bengalisaathi.com?

Bengalisaathi.com is an online matrimony platform designed specifically for the Bengali community. It helps people find suitable life partners through verified profiles.

2. How to register on Bengalisaathi.com?

Follow these steps to register:
  1. Visit our website.
  2. Click on "Sign Up" or "Register."
  3. Fill in your name, date of birth, gender, email ID, and mobile number.
  4. Complete the OTP verification.
  5. Add your preferences and complete your profile.

3. Is Bengalisaathi.com free?

Yes, basic registration is free on Bengalisaathi.com. However, premium services like contact details sharing and exclusive profile recommendations require a subscription.

4. Why is mobile OTP verification necessary?

Mobile OTP verification ensures that the phone number provided is valid and helps protect the platform from fake accounts.

5. How can I edit my profile?

  1. Log in to your Bengalisaathi.com account.
  2. Go to "My Profile" or "Edit Profile."
  3. Update your information and click "Save."

6. How can I find matching profiles?

Bengalisaathi.com recommends matching profiles based on your preferences and the details provided in your profile. You can also browse profiles manually.

7. What is the free Welcome Plan?

Our free Welcome Plan offers:
  • 7 days of free access.
  • View a limited number of matching profiles.
  • Share contact details with 5 profiles for free.

8. How are contact details shared?

  • Contact details are only available to premium members.
  • No details are shared without the user's consent.

9. What are the costs of premium plans?

Our premium plans vary based on duration and features. Please visit the "Membership Plans" section for detailed pricing.

10. How can I delete my profile?

To delete your profile:
  1. Log in to your account.
  2. Go to "Settings."
  3. Click on "Delete Profile" and confirm.

11. Does Bengalisaathi.com provide post-marriage services?

No, we only facilitate introductions between prospective brides and grooms. We do not provide wedding planning or post-marriage services.

12. How does Bengalisaathi.com ensure privacy?

We prioritize user privacy:
  • Contact details are visible only to authorized users.
  • All data is encrypted and profiles are verified to avoid fake accounts.

13. How can I contact customer support?

For any queries, contact our customer support team:
  • Email: infi@bengalisaathi.com
  • Phone Number: +91 9432136774

14. Can I recover my account?

Yes, click on the "Forgot Password" option on the login page and use your registered email or mobile number to reset your password.

15. What should I do if I face issues with account verification?

If you don’t receive the OTP or face any other issue, contact customer support immediately, and we’ll resolve it quickly.

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